- We strive to provide complete care for our patients. Learn more about all the services we provide.
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Our objective Is
To be directly involved in the welfare of all pets that visit our practice.
To always be aware of our client’s concerns and their pets needs.
To make all visits stress free so they look forward to return.
To create a fun and productive work environment so that work is a good experience for us and the staff.
Our Core Values
Definition of Core Value: A principle that guides an organizations internal conduct as well as its relationship to the external world.
Healthy Pets and Happy Clients: Customer Service is our #1 priority.
Our goal is to be concerned about the complete welfare of all pets.
Education: We strive to educate each client based on the individual needs for their pet(s). In order to keep all members aware of rapid advances in veterinary medicine our caregivers have regular staff training/meetings and continuing education opportunities.
Attentive to clients concerns. “Seek 1st to understand then be understood.” Stephen Covey.
Our goal is to truly understand what the purpose of our clients visit is by attentively listening to them.
Rewarding Experience: Our goal is to make our clients and pets visits with us so enjoyable that they look forward to return. We do this by giving exceptional and friendly service, providing healthcare knowledge in unique ways. (video graphic displays, posters, handouts, lobby tv’s) in a clean and odor free facility.
Teamwork: We strive to create a fun and productive work environment so that work is a good experience for us and the staff we work with. We do this by providing team meetings, social events, humorous atmosphere, empower employees to make contributions to the benefit of the practice, cross training, multiple employee benefits.
Progressive & Productive Practice – We achieve this by having a compassionate, knowledgeable and professional staff, utilizing the latest technological advances and implementing the foremost medical practices.
Advocate for pets and their families: We develop preventative and individualized treatment plans to most benefit each pet. Wagging tails- We treat your pet as if it were our own and strive to see them leave as healthy and happy as possible.
Superior Quality and Service: We constantly look to improve the quality of our healthcare practices and service.
New Patients Welcome!
Please call us at 239-777-7387 or use the form to request an appointment
Dr. Lopez has always gone above and beyond for the care of our family's pets for several years.